Privacy Policy
Privacy Policy
TERMS AND CONDITIONS
These Terms and Conditions apply to all new enrolments and services provided by BCCH International Ltd. (Company No. 17034638), registered in England and Wales.
The London College of Clinical Hypnotherapy International is a trading name operated by BCCH International Ltd.
The information (including fees) on this site is accurate at the time of publication. However, amendments may be made from time to time without notice, both in relation to individual courses and the facilities or services available from, or provided by, the College.
Course fees are fully inclusive of all course materials unless otherwise stated.
A minimum number of students is required for enrolment for any of our courses to run. The College reserves the right to withdraw or change a class, course or programme if there is a significant reduction in attendance.
Fees paid, either in full or in part, are not refundable unless the course is cancelled by the College. However, should you not be accepted to attend the course, your deposit will be refunded in full.
Where applicable, required tutorial fees are paid directly to your tutor.
All new enrolments and contracts are with BCCH International Ltd.
These conditions do not affect your statutory rights.
1. INTRODUCTION
This privacy notice explains how we collect and process your personal data through your use of www.lcchinternational.co.uk.
BCCH International Ltd. (Company No. 17034638)
Trading as: The London College of Clinical Hypnotherapy International.
BCCH International Ltd. is the data controller and is responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice).
Contact email: [email protected] It is important that the personal data we hold about you is accurate and current. Please inform us if your data changes.
2. WHAT DATA DO WE COLLECT ABOUT YOU, FOR WHAT PURPOSE AND ON WHAT GROUND WE PROCESS IT
We may collect and process the following categories of personal data:
Identity & Contact Data
Name, title, address, email address, telephone number.
Financial Data
Payment information processed securely through third-party payment providers including Stripe and PayPal.
Transaction Data
Details of payments and course enrolments.
Technical Data
IP address, browser type, time zone, usage data via Google Analytics and similar technologies.
Marketing Data
Preferences in receiving marketing communications.
Special Category Data
Where relevant to training, supervision, clinical requirements or safeguarding obligations, we may collect health information, including medical history and mental health information.
We only process Special Category Data where:
- You have provided explicit consent; or
- Processing is necessary for safeguarding, educational obligations or legal claims; or
- Processing is necessary for the establishment, exercise or defence of legal claims.
3. HOW WE COLLECT YOUR PERSONAL DATA
We collect data:
- Directly from you via forms, enrolment documents or correspondence.
- Automatically through website cookies and analytics tools.
- From payment processors.
- From publicly available sources where appropriate.
4. LAWFUL BASIS FOR PROCESSING
We process personal data under the following lawful bases:
- Performance of a contract
- Legitimate interests (operating and improving our services)
- Legal obligation
- Explicit consent (for health data and certain marketing communications)
5. MARKETING COMMUNICATIONS
You may receive marketing communications if:
- You have requested information from us;
- You have enrolled on a course; or
- You have opted in to receive communications.
You may opt out at any time by emailing [email protected] or using unsubscribe links.
6. DATA SHARING
We may share your data with:
- Professional advisers (accountants, insurers, legal advisers)
- Payment processors (Stripe, PayPal)
- IT and hosting providers
- Government or regulatory authorities where legally required
We require all third parties to respect the security of your data.
7. INTERNATIONAL TRANSFERS
Some service providers may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place in accordance with UK GDPR, including adequacy regulations or approved contractual safeguards.
8. DATA SECURITY
We implement appropriate security measures to protect your personal data from unauthorised access, alteration, disclosure or destruction.
9. DATA RETENTION
We retain personal data only for as long as necessary for legal, accounting and regulatory purposes.
For tax purposes, we retain basic customer information for six years after you cease being a student.
Special Category Data is retained only for as long as necessary for safeguarding, clinical supervision or legal defence purposes.
10. YOUR LEGAL RIGHTS
Under UK data protection law, you have the right to:
- Request access
- Request correction
- Request erasure
- Object to processing
- Restrict processing
- Request transfer of your data
- Withdraw consent (where processing is based on consent)
Requests may be made to [email protected].
11. COOKIES
We use cookies and analytics tools to improve user experience. You may adjust your browser settings to refuse cookies.
HEALTH & SPECIAL CATEGORY DATA CONSENT CLAUSE
(For Enrolment Forms / Application Forms / Online Booking Forms)
Health Information & Special Category Data Consent
As part of your enrolment and participation in our training programmes, BCCH International Ltd (trading as The London College of Clinical Hypnotherapy International) may collect and process health-related information, including medical history and information relating to mental health.
This information is collected for the purposes of:
- Ensuring your suitability for the course;
• Safeguarding and student welfare;
• Supporting your participation in practical and clinical elements of training;
• Meeting professional, supervisory and legal obligations;
• Establishing, exercising or defending legal claims where necessary.
Health information constitutes Special Category Data under UK data protection law.
By signing this form (or submitting this online application), you provide your explicit consent for BCCH International Ltd to process your health-related information for the purposes outlined above.
You understand that:
- Providing this information is voluntary;
• You may withdraw your consent at any time by contacting us;
• Withdrawal of consent may affect your ability to participate in certain elements of the course where health or safeguarding considerations are relevant;
• Your information will be handled confidentially and securely.
☐ I give explicit consent to the processing of my health-related information as described above.
SAFEGUARDING POLICY
Safeguarding & Student Welfare
BCCH International Ltd (trading as The London College of Clinical Hypnotherapy International) is committed to promoting a safe, supportive and respectful learning environment for all students.
Given the nature of clinical hypnotherapy training, course participation may involve personal reflection, supervised practical work and discussion of sensitive topics. We therefore take student welfare and safeguarding responsibilities seriously.
We aim to:
- Provide a learning environment that promotes psychological safety and professional integrity;
• Encourage open communication where students can raise concerns confidentially;
• Ensure tutors and supervisors act responsibly and ethically at all times;
• Respond appropriately to concerns relating to student welfare, vulnerability or risk;
• Comply with applicable legal and professional safeguarding obligations.
Where information is disclosed that raises concerns about safety or significant risk, we may take appropriate action, which could include referral to relevant professional services or authorities where legally required.
All safeguarding matters are handled sensitively, proportionately and in accordance with data protection law.
If you have any safeguarding concerns, you may contact us at:
[email protected]